Our Policies

Payment Policy:

Payment is upon Checking In unless your arrival is going to be late then your credit card details would then be used for payment. We accept Visa, Mastercard, Eft-pos and Cash payment Receipts are offered if requested

Cancellation Policy:

Up to 24 hours prior to arrival is free of charge within 24 hours is full payment of the booking will be charge unless arrangement have been made at check-in time.

Child Policy:

We are a family friendly Motel and children are welcome, but parents are responsible for their children at all times around the motel and Grounds including the Playground. Should children sleep with parents this is allowed at our Motel, but it must be stated upon check in due to any fire risks.

CheckIn Policy:

Check-in progress is at the reception upon arrival Late arrivals need to phone the Motel before 6pm on day of arrival to make late check in arrangements Guests agree to leave the Motel rooms in a good clean order without damage or untidy should a guest leave damage or Un- tidiness then $150.00 can be charge to the credit card provided to the Motel. Should Damage require an Insurance Cost then the Guest will be charged the excess free of $500 You agree to all above when signing this paper The number of guests in a room is as agreed on the Check-in paperwork any extra people the Management need to be told this is due to fire risk. The persons name on the Check-in paper is responsible for the Motel room from Check-In until the room has be cleaned after departure.

Privacy Policy:

All our guests information is keep in a safe place and is confidential to only the Management of the Motel. Credit Card details are stored in a secure vault not accessed without a password that only the Manager knows and are deleted upon departure.