FAQ

Children under 2 years sharing the same bed as adults are free of charge, but where a bed or cot is required, extra charges apply.

The Havelock North Motor Lodge provides complimentary  car parks for all guests. The car park is also monitored by security cameras.

Twelve units are at ground level, with adjacent car parking for maximum convenience. Two units are on the first floor, with easy access.

All of our Ground Floor Units are wheelchair accessible, with two of the King Studios being fully disability equipped.

At Havelock North Motor Lodge we strive to make your stay relaxed and stress free and taking care of your 'little ones' is important to us. We can provide a porta-cot and linen, highchair, and if necessary, a car seat. Please let us know your requirements when making your reservation.

We also have all SKY children's television channels for older children. The Village Green which is only a few minutes away, provide an outstanding children's playground and pool.

We recommend Rockmybaby nanny and baby sitting service.

Rockmybaby is the preferred nanny and baby sitting agency for many accommodation providers in New Zealand.

All Rockmybaby's nannys and baby sitters are police checked, reference checked and interviewed.

Bookings can be made online through www.rockmybaby.co.nz or hawkesbay@rockmybaby.co.nz or by telephoning 800Rockmybaby (or 0800-762-569 - NZ only) or 021-582322.

When families (or accommodation providers) make a booking online, it is automatically text and emailed to all of Rockmybaby's approved babysitters in the region. As soon as a baby sitter accepts, you receive their profile via email, and then the baby sitter will phone to introduce herself and confirm details.

A $20 booking fee applies, or $25 if Rockmybaby makes the booking for you over the phone.

All of our One and Two-bedroom Suites have spa baths. Our King Studios do not.

Triple sheeting uses three flat sheets to achieve a luxurious sleep experience with freshly laundered sheets covering all bedding. The first flat sheet goes down over the mattress protector, above this lies the second sheet. A contentental blanket is then placed on top of the second sheet and a final third sheet is placed on top of this.

This method of making the bed (used in leading hotels around the world) is a little more work for us and increases our laundry costs, but more importantly ensures a hygienic and luxurious nights sleep for you.

Bedspreads are prone to collecting dirt and absorbing everything from odours, body fluids, food and beverage spills, dust and grime.

Hotels and motels do not launder bedspreads after each guest checks out. In fact, they don't get washed very often!

That's why we don't have bedspreads! Instead, we use the triple sheeting method to ensure a hygienic and comfortable sleep for all guests.

Normally our room rates do not include breakfast, however, from time to time we do offer special packages, which may include breakfast. Breakfast can be ordered and is served in your rooms from 7:15 am weekdays and 8:15 am on weekends. Please check the menu available in your room and order at Reception before 7.15 pm the night before. A copy of the Breakfast Menu is also available under the 'Accommodation Tab' on this Website.

Havelock North Motor Lodge is a non-smoking property and smoking is strictly prohibited in all inside areas. Smoking is permitted at the outside tables as long as it does not impact other guests.

All Units have fully equipped kitchenettes. All are fully stocked with glassware, crockery, cutlery, bowls, and all utensils needed for daily living. All units also have a fridge and a microwave.

The One and Two-bedroom Suites also have hot-plates, pots and pans for stove-top cooking.